Flexible, professional, built for real schedules.
Professionals juggle deadlines, travel and the unexpected. This page explains exactly what happens if plans change, on your end or ours. Every evening is backed by the NetworkNite Guarantee.
Everything, at a glance.
- If we cancel or reschedule, a full refund, straight from us
- If your plans change, five days' notice or five seconds, we'll move you
- Credit for any evening you can't attend never expires
- Credit is usable in any NetworkNite city
- Tickets and credit transfer to any other NetworkNite evening
- No fees, no penalties, no pressure
- Clear, prompt notice of any venue or date change
- Secure payment through Eventbrite; we never store your card details
On your end, or ours.
We'll move you.
Email us, five days ahead or five seconds before. Your ticket becomes a NetworkNite credit that:
- never expires
- works in any city
- transfers to any other evening you choose
- can be moved as many times as you need
Your ticket stays valid.
Occasionally we move an evening, for a venue change, a city's schedule or an operational update. If we do:
- your ticket carries over to the new date
- or choose any other evening
- or request a full refund, straight from us
A full refund.
If we cancel an evening, request a full refund by emailing info@networknite.com. It comes directly from us. You never need to go through Eventbrite. Prefer another evening instead? We'll move you.
Full refundIf a venue changes.
Very occasionally a venue changes because of renovations, staffing, a private booking or an unexpected closure. When that happens, we:
- tell you right away, with the new location
- make sure the new venue meets our professional standards
- move you to another date if you'd prefer
When life gets in the way.
We're always willing to help when:
- a genuine scheduling conflict comes up
- work makes attending impossible
- there's a mix-up or misunderstanding
- a guest gets in touch respectfully and early
Courtesy credits are offered at our discretion, always with a good guest experience in mind.
Eventbrite processes, we look after you.
NetworkNite tickets are sold through Eventbrite, our ticketing partner and the merchant of record for your order. Eventbrite securely processes your payment and stores your card details. We never see them.
Refunds under the NetworkNite Guarantee are handled by us. Just email info@networknite.com.
What it does, and doesn't, mean.
The notice on our listings means one thing: we can't refund an evening because you didn't make the connection you hoped for. No one can guarantee a particular introduction.
It never limits the Guarantee. Since April 2026, cancelled or rescheduled evenings can be refunded in full, not only credited.
A plain-English guide.
- a clear, guest-friendly explanation
- part of our Transparency & Trust resources
- consistent with the NetworkNite Guarantee
A legal document.
- a legal policy document
- a promise of exceptions beyond what's published here
For full policies, see Policies & Guest Standards.
Refunds & Reschedules
Can I get a refund if NetworkNite cancels or reschedules an evening?
Yes. If we cancel an evening, or reschedule it and you'd rather not attend the new date, you can request a full refund directly from NetworkNite by emailing info@networknite.com. You don't need to go through Eventbrite.
What if my own plans change?
Five days' notice or five seconds, we'll always move you. Email us and your ticket becomes a NetworkNite credit that never expires and is good for any future evening, in any city.
Can I move my ticket to a different evening?
Yes. Your ticket or credit transfers to any other NetworkNite evening you choose, in any city. Just email us.
Are there any fees to reschedule?
No. There are no fees and no penalties for moving to another evening.
Why does the Eventbrite listing say "no refunds"?
It means we can't refund an evening because you didn't make the connection you hoped for. It never limits the NetworkNite Guarantee: if we cancel or reschedule, your refund comes directly from us.
Does NetworkNite store my payment details?
No. Payments are processed securely by Eventbrite, our ticketing partner. We never see or store your card details.
One email handles it.
Write to us with your name, city and evening date. We respond quickly.
info@networknite.com