Refunds & Reschedules | NetworkNite

Flexible, professional, and designed to support real-life schedules.

NetworkNite events are structured, guided, and designed to make networking genuinely productive. We also understand that professionals juggle deadlines, travel, projects, and unexpected commitments. This page explains exactly how our rescheduling system works and what happens if plans change — on your end or ours.

Clear, simple, professional.

⭐ Quick-Scan Overview

✔️ Flexible credits for any event you can’t attend
✔️ Credits never expire
✔️ Usable in any NetworkNite city
✔️ Transferable if needed
✔️ If we postpone, your ticket remains valid
✔️ If we cancel, your ticket is automatically refunded by the ticketing provider
✔️ Clear communication for any venue or date changes
✔️ Secure third-party payment processing (we do not store your payment info)

⭐ Why Our Ticketing Partner Handles Payments

All NetworkNite tickets are processed through our official ticketing partner, who serves as the Merchant of Record for your order.

That means they:

  • securely store your payment information

  • process your transaction

  • hold your ticket value

  • determine and issue any applicable monetary refunds

For any payment-related questions or refund eligibility inquiries, the ticketing provider is the correct point of contact.

📘 If YOU Need to Reschedule

Simply email us before the event begins.

We will convert your ticket into a flexible NetworkNite credit that:

  • never expires

  • can be used in any city

  • is transferable

  • can be reused as many times as needed

No fees.
No penalties.
No pressure.

This system supports your schedule while keeping events structured and balanced.

🔁 If WE Postpone an Event

Occasionally, we may reschedule an event due to:

  • venue changes

  • pacing or flow considerations

  • city-specific attendance shifts

  • professional group requests

  • operational updates

If your event is postponed:

  • your ticket automatically remains valid

  • you may attend the new date or

  • email us anytime to choose a different event

You do not lose value — ever.

🧭 Venue Updates or Changes

Very occasionally, a venue may shift due to:

  • renovations

  • staffing changes

  • private events

  • unexpected closures

When that happens, we:

  • notify you immediately with the updated location

  • ensure the new venue meets our professional standards

  • offer rescheduling if you’d prefer another date

Your experience comes first.

🎟 Courtesy Credits

We are always willing to help when:

  • a genuine scheduling issue occurs

  • work commitments make attendance impossible

  • a mix-up or misunderstanding happens

  • a guest communicates respectfully and proactively

Courtesy credits are offered at our discretion, always designed to support a positive guest experience.

💼 What This Page Is (and Isn’t)

This page IS:

  • a clear, guest-friendly explanation

  • a transparency resource

  • aligned with our ticketing provider’s policies

  • designed to reduce confusion and stress

This page is NOT:

  • a legal policy document

  • a replacement for the ticketing provider’s refund authority

  • a promise of exceptions outside published guidelines

For detailed policies, please see our Policies & Guest Standards page.

⭐ Need Help?

Just reach out — we respond quickly and professionally.

📧 info@networknite.com

We’re here to support your experience.